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Social Media and Communications Coordinator (Maternity cover)

Communications & Engagement

Salary:  £29,326 to £33,359 per annum, inclusive.
Closing Date:  Wednesday 29 May 2019
Reference:  PSS-COM-2019-06

A Social Media and Communications Coordinator is required within the London School of Hygiene & Tropical Medicine’s (LSHTM) Communications & Engagement team to lead the institution’s social media activity in order to enhance our profile and protect our reputation. The role also works closely with the Media Manager and Press & Communications Officer to assist in the day-to-day running of LSHTM’s busy and dynamic press office. Applicants must have experience of working in a press, marketing or communications role, ideally within a higher education, health or science environment. 

Reporting to the Media Manager, the post holder will be responsible for managing LSHTM’s main social media platforms on Twitter, Facebook, Instagram and LinkedIn, and producing creative digital content (including infographics, photos, videos and memes) to engage effectively with our high-profile communities and promote our leading expertise and activity. 

The successful applicant will also monitor and evaluate social and traditional media, alerting colleagues to reputational issues, advising staff on social media tactics and tools, and producing engaging analytics reports.

In addition to social media and digital activity, the post holder will respond to requests for information or interviews from print and broadcast media, support staff in their interactions with journalists and coordinate and supervise TV filming on LSHTM premises. The post holder will be required to use and maintain specialised administrative systems within the press office and complete core support tasks to ensure an efficient service.

The ideal candidate will have a passion for social media, show an understanding of ‘news sense’, excellent communication skills and a methodical, thorough and organised approach. 

This position requires a proven ability to take initiative, meet tight deadlines, juggle competing priorities and work without close supervision, as well as the diplomatic and persuasive skills to work well in a small and dynamic team.

The London School of Hygiene & Tropical Medicine (LSHTM) is a world-leading centre for research, postgraduate studies and continuing education in public and global health. LSHTM has a strong international presence with more than 3,000 staff and 4,000 students, and an annual research income of more than £140 million. LSHTM is one of the highest-rated research institutions in the UK, is partnered with two MRC University Units in The Gambia and Uganda and was named University of the Year in the Times Higher Education Awards 2016. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

This post is fixed-term until 23 July 2020 to cover maternity leave. The successful applicant will need to start by 24 July 2019. The salary will be on the Professional salary scale Grade 4 in the range £29,326 - £33,359 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service.  Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Director’s Days”. Membership of the Pension Scheme is available. The post is based in London at the London School of Hygiene & Tropical Medicine.

Applications should be made on-line via our website at Applications should also include the names and email contacts of 2 referees who can be contacted immediately if shortlisted.  Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to Please quote reference PSS-COM-2019-06. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date

Further details:    Job Description    
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The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer.



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