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Audio Visual and Classroom Support Officer
Information Technology Services
| Salary: |
£39,182 to £44,847
per annum, inclusive.
|
| Closing Date: |
Monday 31 March 2025 |
| Interview Date: |
Tuesday 15 April 2025
|
| Reference: |
CEN-ITS-2025-04 |
We're looking for an AV & Classroom Support Officer to join our Audio-Visual and Classroom Support Team.
The team looks after hybrid-enabled teaching spaces across the school's Keppel Street campus in central London, with our new campus at Tavistock Place due to open later this year.
We are responsible for a mixture of proactive upgrades, routine maintenance, user support and guidance on the AV systems in the school. This includes audio equipment, cameras, screens, and associated signal switching and room control systems.
This role combines reactive response to support users having difficulties in teaching spaces, routine maintenance and checks, and work on projects. Repairing faulty equipment and systems, either in-house or by liaising with external specialists as required. As we’re quite a small team, there’s a lot of variety of jobs and great opportunities to learn specialisms.
As part of the wider IT services team, there is an occasional requirement to support with covering the IT helpdesk and start-of-term onboarding events.
The role is based predominantly on site, although there’s some opportunity for flexible/hybrid working, aligned to operational needs. Our two sites are on Keppel Street and Tavistock Place in Central London, approximately a 10-minute walk apart.
You should be educated to degree level and/or substantial experience relevant to the post and have experience of front-Line AV/Multimedia service support in a complex environment. Appropriate audio-visual systems knowledge and Multimedia applications and operating systems is essential. Further particulars are included in the job description.
The post is full time-35 hours per week, 1 FTE and permanent.
The salary will be on the Professional Services salary scale, Grade 5 in the range £39,182 - £44,847 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London.
Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk.
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.
The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.