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Head of Quality Enhancement

Quality and Academic Standards

Salary:  £51,299 to £58,723 per annum, inclusive.
Closing Date:  Wednesday 28 August 2024
Interview Date:  Monday 23 September 2024
Reference:  DOE-QAS-2024-02

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

We are looking for Head of Quality Enhancement to join our department of Quality and Student Experience.

The Division of Education is a newly formed division providing professional services support across the whole of the School’s Education and Student Experience activities, the division includes Registry & Student Systems, Student Support Services, Programme and Module Administration and Academic Policy, Quality and Student Experience. 

You will lead the Quality & Academic Standards Team in the delivery of the School’s quality assurance, enhancement and academic standards objectives. This will involve working closely with the Academic Community – particularly the Dean of Taught Programmes and Student Experience and Head of Education Policy, Quality & Student (QA) Experience to provide advice and guidance on QA and AS and to lead the review and development of the School’s academic regulations, procedures and processes. 

You should hold an undergraduate degree (or equivalent) or relevant experience in reviewing procedures and mapping out various processes in detail. You must have significant experience of leading quality assurance and enhancement activities in the Higher Education sector, including experience of coordinating internal and external reviews along with excellent communications and interpersonal skills. Further particulars are included in the job description.

The post is full-time 35 hours per week, 1.0 FTE and permanent. 

The salary will be on the Professional Services salary scale, Grade 7 in the range £51,299 - £58,723 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service.  Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at LSHTM.

Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

Further details:    Job Description    
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The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.


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